Question 1

I Lost Something. What Now?

webmaestro · Accepted Answer

Do not stop to look for your items! This will compound the problem. After exiting the attraction, contact our staff in the lobby. If we can, we will have a staff member alert the actors in the area and see what we can do to find your item quickly. This is unlikely during peak times. If your item cannot be located that night, we will search for it on a later day with the lights on before an opening. You will need to leave your contact information and a complete description of the missing item. We will make every effort to find your item, but Awaken Haunt is not responsible for any lost or damaged items.

Question 2

I Lost Something. What Now?

webmaestro · Accepted Answer

Do not stop to look for your items! This will compound the problem. After exiting the attraction, contact our staff in the lobby. If we can, we will have a staff member alert the actors in the area and see what we can do to find your item quickly. This is unlikely during peak times. If your item cannot be located that night, we will search for it on a later day with the lights on before an opening. You will need to leave your contact information and a complete description of the missing item. We will make every effort to find your item, but Awaken Haunt is not responsible for any lost or damaged items.